Privacy Policy
We value your privacy. Your information will be kept secure and used to provide you with the best possible service.
Introduction
At Friends Japan Tokyo (friendsjapan.net), we recognize and place great importance on the privacy of our visitors and users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or communicate with us.
Please read this Privacy Policy carefully. By accessing or using our services, you agree to the terms and conditions outlined in this policy.
Information We Collect
We collect your personal information in various ways to provide you with the best possible service:
1. Information You Provide Directly
When you contact us, apply for services, request consultation, or fill out forms on our website, you may provide personal information including, but not limited to:
- Full name
- Contact information (such as email, phone number, LINE ID, address)
- Educational background and study goals
- Visa status and desired visa type
- Housing and accommodation needs
- Work experience and career goals
- Other information relevant to consultation and our services
2. Information Collected Automatically
When you visit our website, we may automatically collect certain information through cookies and tracking technologies, including:
- Your IP (Internet Protocol) address
- Browser type and operating system
- Pages you visit and time spent on each page
- Pages you visited before and after our website
- Interaction data (such as clicks and scrolling behavior)
This information helps us understand user behavior and improve our website performance and content.
How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide consultation, education guidance, application support, visa assistance, housing support, and other requested services
- Communication: To contact you, respond to inquiries, provide updates, and send important information
- Service Improvement: To analyze and improve our website, services, and user experience
- Marketing: To send information, promotions, or updates that may be useful to you (you may opt in or out)
- Legal Compliance: To comply with applicable laws, regulations, or legal processes
- Analysis and Research: To understand user behavior and market trends for service development
Disclosure and Data Sharing
We do not sell, trade, or rent your personal data to third parties, except in the following cases:
- Service Providers: We may share data with trusted third-party providers (e.g., hosting, analytics, LINE platform) strictly for service operations
- Educational Partners: If you apply for schools, we share necessary data with partner institutions for application processing
- Affiliate Networks: Click and purchase data (non-personally identifiable) may be shared with affiliate partners (e.g., Rakuten Advertising)
- Legal Requirements: If required by law, court order, or government authority
- Protection of Rights: To protect rights, safety, or property of Friends Japan, users, or the public
Cookies Policy
Cookies are small text files stored on your device when you visit a website. They help remember your preferences and improve your experience.
We use cookies to:
- Remember your preferences and visit history
- Analyze usage behavior to improve content and services
- Support affiliate tracking and marketing campaigns
You can manage or delete cookies via your browser settings. Disabling cookies may affect website functionality.
Your Data Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your data
- Correction: Request corrections
- Deletion: Request data removal
- Restriction: Limit processing
- Objection: Object to processing
- Data Portability: Transfer your data
If you wish to exercise any of these rights, please contact us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.
Children’s Privacy
Our services are not intended for children under 13. If we discover such data, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting.
Note: This Privacy Policy is a general guideline. For legal assurance, please consult a professional regarding data protection laws in Japan and/or Thailand.
Stay Connected with Friends Japan
Get helpful tips, updates, and trusted support for life in Japan.